During the warranty period, the user should send trained and qualified personnel to maintain the equipment in accordance with the maintenance manual. If there is a problem with the correct use of equipment, we are responsible for replacing the defective equipment and software for free. If equipment is damaged due to irresistible reasons such as fire, flood, magnetic and electricity penetration, strong lightning strike, strong electricity, riots, man-made damage, etc., we are responsible for paid maintenance, and the user only bears the cost of maintenance materials. After the warranty expires, we promise to continue to provide repairs and maintenance for the equipment, and the user will bear the corresponding costs. If you have any problems with the use of your equipment, please contact our support center at any time, and we will arrange relevant personnel for you to assist in handling it in a timely manner. Your satisfaction with products and services is iAxel's long-term pursuit.
